Customer Service new – MILK MONEY

Customer Service

  • For payment, we accept Visa, Mastercard, American Express, Discover, Stripe, and PayPal. If those don’t work for you, you can also use GPay, Amazon Pay, or Afterpay.

    Great question! You can learn more here.

    Sorry, babe. Depending on your state laws, you will be charged sales tax.

    Lucky you! If you have a gift card or promo code, look for the area during checkout that says “Gift Card or Discount Code”. Then enter your code and click “Apply”—simple as that!

    Deep breaths. If you’re experiencing a problem with your gift card or discount code, please contact info@milkmoney.co and we’ll help you out.

    We only provide the best for our customers. Payment and checkout processes are 100% secure and guaranteed through all of our payment options.

  • We know you want your new stuff fast. Orders from Milk Money typically arrive within 2-3 days after you receive shipping confirmation. Of course, it depends on your location and any unfortunate weather-related issues.

    We don’t like to waste any time. Orders are processed within 24 hours of your purchase, during normal business hours.

    We’re all about the email. Your order confirmation will appear there. If you’re not seeing it, make sure to check your spam inbox. And if you still can’t find it within 24 hours of your purchase, email info@milkmoney.co so we can figure out what’s going on.

    You know we do! But please note: international orders don’t include free shipping. Sorry to our overseas gals.

    Unfortunately, that’s not an option. Once your package leaves our fulfillment center, it’s (literally) out of our hands. If you need to change the address, contact the shipping provider.

    Oh no! If you’re dealing with a lost package, please contact info@milkmoney.co. We’ll work with the shipping provider to find your order.

  • Of course! Check out our size guide below.

    Size Chart

    A quick note: this is a general size chart.

    Our products run true to size. Just order the size you typically wear and you should be all good.

    We want to help! Please contact info@milkmoney.co and we’ll do our best to get it for you.

    Yes! As long as it’s within 24 hours of placing your order. If you’re in that time frame, please contact info@milkmoney.co and we’ll do our best to help you. Unfortunately, if the package has already left our facility, you’re out of luck. You’ll need to receive the package and start the return process.

    Grab your order number and head to the Track My Order link in the footer of our website.

    Have no fear! Just contact info@milkmoney.co to confirm your order.

  • Yes! You can return your order within 14 days of receiving your purchase. If you want a full run-down on our return policy, click here.

    We process returns within 24 hours. Once we have all your items, your refund will be processed within 5 days.

    Yes, you can! Please contact info@milkmoney.co to request an exchange. Please note that your product has to be sent back to Milk Money within 7 days in the original condition you received it. If you need more clarification on refunds, click here.

    Once we have all your items back at Milk Money and confirm their condition, your refund will be processed within 5 days.

  • Don’t worry just yet. Contact us at info@milkmoney.co and we’ll do our best to get it for you.

    Of course! If you want to give someone else a little Milk Money, you can send anyone a gift card directly from our site.

    Nope.

    We’re all about the Internet. We’re strictly an online boutique, so no need to leave your bed to find trendy new clothes.